You guys really responded in a positive way, it is very impressive that you took the path you did. I wish other suppliers were as supportive as you have been!
Excellent - thanks so much for taking care of everything. In this industry it is so hard to get away sometimes. It is such great piece of mind to know that you can take a few days off and know that there are excellent quality people like yourselves that will take care of things. THANKS!!
Customer just emailed me to let me know she loves the lanyards- can you get a better testimonial?? Thanks!
OMG -- YOU GUYS ROCK!! THANKS SO MUCH FOR YOUR HELP!! Please pass my thanks on to production! Since we do print production, fulfillment and distribution here, I know the guys that really make it happen don't always get the thanks they deserve!
So often you hear the negative about our suppliers but today I wanted to bring to your attention a supplier that deserves a huge pat on the back. At 8:56AM this morning SnugZ USA received one 24 hour order for a customer that delayed getting art proof approvals & a PO to me yesterday which is printing & shipping today for delivery tomorrow for my customers event. This is a first time customer & I am sure we have made some type of impression on her, but could not have done it alone!
This is great…. We love you guys and want you to be a part of our success!
Work for me??? It'll make me look like a HERO!!! Thanks very much....I LOVE your idea of Customer Service!
I really enjoy working with Snugz USA for so many reasons, too many to type here, but I LOVE the website, the specials, the turnaround time and more.... thank you for doing such a great job and I really LOVE the video's on the website. Clever..... I am turning in another order today - thank you for all your help and great USA products!!
I just wanted to take a moment and let you know what a pleasure it is to do business with your company. I can honestly say that everyone I have dealt with has conducted themselves with the utmost in professionalism and courtesy. It is much appreciated. I look forward to doing more business with you!
You’re a Star, now we understand why you are an award winning staff; we like Junior too!!!
I really have to tell you.... I just LOVE working with SnugZ employees. You are ALL the same, doesn’t matter which employee I am dealing with – amazing! I just rated SnugZ last week A+ of course... thank you for being such a fun, easy to deal with vendor - for real. My day is truly nuts and so I appreciate your quick help!
Thanks so much! The lanyards look great and it was nice working with you. Order went very smoothly and customer service when I first called, was excellent!
Thank you to everyone for making this happen. I know it was quite a bit of scrambling for me for a tiny order.. so THANKS. This is why SnugZ RuleZ!